Welcome to the Recordkeeping SPOT - the Single Point Of Truth for all things recordkeeping.
Following the successful launch last year of Keeping Records Together, we’ve taken a new approach to providing advice. We’ll be publishing web based advice that is completely rewritten, not just repackaged. Some of our existing advice is outdated and some is duplicated across different sections of our website.
The main driver of our new approach is that the needs of Queensland agencies are changing. We recognise that making, keeping and managing information is more than meeting legislative requirements – recordkeeping is about making good decisions, facilitating the flow of information and maintaining our cultural heritage. To do this, recordkeeping needs to be a fundamental part of how we do our jobs.
We are following through on our customer charter by writing advice that uses simpler language and is easier to understand. In developing Queensland Records - How we do it (below), we engaged with customers and sought feedback on what you wanted. You told us you wanted advice that was clear, practical and written in plain English. We chose to structure advice on the diagram – with the focus on how you can fulfil your responsibilities.
We realise that no single approach will fit every one of the 500+ agencies we support – so instead, we want you to focus on taking a common-sense, risk-based approach to recordkeeping. To make it easy, we’ve grouped advice into key recordkeeping activities:
||Get started in developing or reviewing a recordkeeping system|
|Create & Capture
||What records you need to keep and how you can capture them|
||Make sure your business records are safe and secure|
||Keep your records for as long as you need to|
||What you need to know when you destroy records|
||Transfer records out of your agency|
||Track recordkeeping progress|
These changes will be happening over the next few months – so if you notice something that doesn’t look quite right or you can’t locate specific advice – let us know. We want feedback on how we’re going and whether our new approach is working for you. Email us, call us, comment on our blog or yammer network - we look forward to hearing from you.